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  1. Get quick answers to your travel questions 24 / 7 with Americans virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions

  2. Contact AAdvantage for help with award travel or your account.

  3. Do you have any more queries about Miles & More Selections or were we unable to answer your question? We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone.

  4. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Our customer service team will be happy to help you with any other requests you may have.

  5. Easy. Direct. Your new Help Center. Find the best way to reach us with any request. Get in touch. Most common requests. Rebookings, cancellations, and refunds. New booking and check-in. Flight canceled or postponed. Miles & More. Baggage and personal items. Receipts, feedback, and complaints. Check booking and add services. Covid-19.

  6. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: With our online tools, you can manage your trip your way, without having to pick up the phone.

  7. Talk with an agent. Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.