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Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)
You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Summary of all help articles. Our customer service team will be happy to help you with any other requests you may have. You can find the different ways to contact us here.
It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.
Do you have any more queries about Miles & More Selections or were we unable to answer your question? We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone.
If you can’t remember which email address you entered, you can log in to your Miles & More account using your service card number instead. You can then check your saved Travel ID, which you can change at any time.
Refunds (request or status check) If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. If you bought your ticket from a travel agent or on another website, contact them for refund help.
We're dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300. For hearing or speech impaired assistance dial 711 to be connected through the National Relay Service.
