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  1. Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.

  2. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  3. How to contact Special Assistance. Send us your request online. Submit a disability assistance request. Call Special Assistance. To make accessibility arrangements, call us for help: 800-237-7976. For hearing or speech-impaired assistance: 800-735-2988. Contact Reservations for all other questions.

  4. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: View your trip details. Choose your seats.

  5. Your information. Become a member and enjoy exclusive promotions and endless opportunities to earn miles both in flight and on the ground doing everyday things. You can use your miles for flights to nearly 1,000 destinations worldwide, upgrades, vacations, car rentals, hotel stays and more.

  6. Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail.

  7. Es ist einfach und bequem – suchen Sie einfach Ihre Reise mit Hilfe Ihres 6-stelligen Buchungscodes oder melden Sie sich in Ihrem AAdvantage ® Konto an. Im Folgenden finden Sie einige Beispiele dafür, was Sie online erledigen können: Reise buchen, ändern oder stornieren. Check-in für Ihren Flug.