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  1. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.

  2. Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.

  3. Contact American. Receipts and refunds. FAQs. Agency reference. Cargo, Opens another site in a new window that may not meet accessibility guidelines. Bag and optional fees. Customer service and contingency plans. Conditions of carriage. About American. About us. We're hiring! Join our team, Opens another site in a new window that may not meet ...

  4. Email AAdvantage promotions, vacation picks and flight deals. In addition to any email subscriptions, you’ll receive transactional emails like flight alerts, check-in reminders and account updates.

  5. Online Zeit sparen. Vieles, weswegen Sie uns anrufen, können Sie online oder in der American Airlines App erledigen. Es ist einfach und bequem – suchen Sie einfach Ihre Reise mit Hilfe Ihres 6-stelligen Buchungscodes oder melden Sie sich in Ihrem AAdvantage ® Konto an.

  6. Contact us by mail. Contact us if you have compliments, concerns or questions about your travel.

  7. Phishing kann über betrügerische Telefonanrufe, E-Mails, Faxsendungen, Verträge oder Postsendungen erfolgen. Hinter der Kontaktaufnahme steckt die Absicht, personenbezogene Daten oder Kontodaten zu sammeln (Benutzernamen, Kennwörter, E-Mail-Adressen, Kreditkarten- und Sozialversicherungsnummern).