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Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions
- Receipts and Refunds
If you bought your ticket from a travel agent or on another...
- Reservations and Ticket Changes
Contact American; Reservations and ticket changes; ... Not...
- Contact American
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- Customer Service FAQs
If you bought your American Airlines ticket directly from...
- Special Assistance
800-237-7976. For hearing or speech-impaired assistance:...
- AAdvantage Account Service
AAdvantage® customer service; AAdvantage® customer service...
- Admirals Club
800-237-7971. Daily 8 a.m. – 10 p.m. (EST) Send us a letter....
- Technical Support
Contact us . 800-222-2377 (U.S. and Canada – toll-free)...
- Receipts and Refunds
The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination.
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account.
Learn how to use your AAdvantage® miles to book flights, upgrades, hotels, car rentals and more on American Airlines.
Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)
Phone: +1 800-433-7300. READ MORE. Help, Tips, & Info on Airlines and Flying. Beyond the customer service info provided here for American airlines (AA), we have much more information to help guide you on your air travel: Get a comprehensive overview of the world’s airlines, where you can also drill down and see info on specific airlines.
Become a member and enjoy exclusive promotions and endless opportunities to earn miles both in flight and on the ground doing everyday things. You can use your miles for flights to nearly 1,000 destinations worldwide, upgrades, vacations, car rentals, hotel stays and more.