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Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions
- Receipts and Refunds
If you bought your ticket from a travel agent or on another...
- Reservations and Ticket Changes
You can do many of the things you call us about online or in...
- Contact American
Customer service FAQ Reservations and tickets ... See all...
- Customer Service FAQs
If you bought your American Airlines ticket directly from...
- AAdvantage Account Service
AAdvantage® customer service; AAdvantage® customer service...
- Cars, Hotels and Activities
Contact American Receipts and refunds FAQs Agency reference...
- Lost and Found
Get email updates on the status and delivery instructions if...
- Trip Insurance
Contact by mail or phone. Allianz Global Assistance 9950...
- Receipts and Refunds
The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination.
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: View your trip details. Choose your seats.
Vieles, weswegen Sie uns anrufen, können Sie online oder in der American Airlines App erledigen. Es ist einfach und bequem – suchen Sie einfach Ihre Reise mit Hilfe Ihres 6-stelligen Buchungscodes oder melden Sie sich in Ihrem AAdvantage ® Konto an.
It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.
If you wish to send an email to American Airlines Customer Relations directly, we ask that you include your record locator or ticket number, mailing address, flight numbers, origin and destination cities, dates of travel and full explanation of the reason for your contact. Send your email to International.CustomerRelations@aa.com using the ...
Email AAdvantage promotions, vacation picks and flight deals. In addition to any email subscriptions, you’ll receive transactional emails like flight alerts, check-in reminders and account updates.