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  1. Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.

  2. Get quick answers to your travel questions 24 / 7 with Americans virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions

  3. Email AAdvantage promotions, vacation picks and flight deals. In addition to any email subscriptions, you’ll receive transactional emails like flight alerts, check-in reminders and account updates.

  4. Kontakt zu American Airlines. Online Zeit sparen. Vieles, weswegen Sie uns anrufen, können Sie online oder in der American Airlines App erledigen. Es ist einfach und bequem – suchen Sie einfach Ihre Reise mit Hilfe Ihres 6-stelligen Buchungscodes oder melden Sie sich in Ihrem AAdvantage ® Konto an.

  5. Contact Customer Relations. If you wish to send an email to American Airlines Customer Relations directly, we ask that you include your record locator or ticket number, mailing address, flight numbers, origin and destination cities, dates of travel and full explanation of the reason for your contact.

  6. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  7. Sammeln Sie ganz einfach Loyalty Points, wenn Sie fliegen, eine AAdvantage® Kreditkarte für Einkäufe nutzen oder bei AAdvantage® Partnern anrechnungsfähige Meilen sammeln. Das alles ist Teil des neuen AAdvantage® Programms, und ja, es ist wirklich so einfach.