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Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions
- Receipts and Refunds
If you bought your ticket from a travel agent or on another...
- Reservations and Ticket Changes
Worldwide phone numbers. You may be charged a service fee...
- Contact American
Get quick answers to your travel questions 24 / 7 with...
- Customer Service FAQs
Service fees are non-refundable, but if you've been...
- AAdvantage Account Service
Within the U.S. and Canada. 800-882-8880 or your AAdvantage...
- Cars, Hotels and Activities
Contact American Receipts and refunds FAQs Agency reference...
- Lost and Found
Get email updates on the status and delivery instructions if...
- Trip Insurance
Contact by mail or phone. Allianz Global Assistance 9950...
- Receipts and Refunds
Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.
Email AAdvantage promotions, vacation picks and flight deals. In addition to any email subscriptions, you’ll receive transactional emails like flight alerts, check-in reminders and account updates.
Contact opnemen met American. Bespaar tijd online. Veel van de dingen waarover u ons belt, kunt u online of in de American-app doen. Het is eenvoudig en handig – vind uw reis met uw 6-cijferige bevestigingscode of log in op uw AAdvantage ® -account. Hier zijn een paar dingen die u online kunt doen: Uw reis boeken, wijzigen of annuleren.
Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)
The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail. Contact us if you have compliments, concerns or questions about your travel.
Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account