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  1. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  2. Request special assistance. And that's just the beginning! With our online tools, you can manage your trip your way, without having to pick up the phone. Find and manage your trip. Log in to your account. Worldwide phone numbers.

  3. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  4. Our Help Center. 1. Tailor-made Customer Service. Tell us what's happening and we'll guide you through what to do next. 2. Contact us anytime. Send us a message or pick up the phone – our agents are always available. 3. All the important things in one place. Call or message the property, and see all the essential information about your stay.

  5. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  6. Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account

  7. Telephone: 1-877-4282228. Monday - Friday, 7am - 3pm. Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings. Please contact your preferred travel agent for bookings of 10 or more people travelling together. Contact British Airways Holidays.