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Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
Your ticket number is a unique 13-digit number that identifies your reservation. The first 3 digits of your ticket number are the airline code, which is always ‘001’ for American Airlines. Example ticket number: 001234567890
Email: american.support@aa.com Phone: 800-621-8489 Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account
Before and during your trip. All numbers listed below are toll-free unless otherwise noted. Additionally, you may need to use a landline when calling some international phone numbers. General Questions. 1-800-I-FLY-SWA (1-800-435-9792) Calling from Aruba. 588-2900. Calling from Bahamas. 1-855-202-3403.
Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail.
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