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Customer service and support for questions about bags including delayed, damaged or missing bag status.
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- Delayed or Damaged Bags
If your bag is delayed or damaged, you can file a report on...
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It's easy and convenient – just find your trip using your...
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If your bag is delayed or damaged, you can file a report on the go and may not need to visit the airport Baggage Service Office. How it works: Find our sign with a QR code at Baggage Claim. Scan the QR code or visit the site using your device.
3 sty 2024 · For delayed or damaged bags, call the Central Baggage Resolution Office at 1-800-847-4152 or contact American Airlines customer service through their online form for follow-ups. Properly Reporting a Baggage Claim.
It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.
4 sty 2023 · Aviation Consumer Protection. Lost, Delayed, or Damaged Baggage. While the vast majority of airline passengers’ checked bags arrive at their destination on time and in the condition received, a passengers’ bag may occasionally become damaged, delayed, or lost in transit.
4 sie 2023 · Generally speaking, an airline will classify your bag as truly lost after 14 to 21 days — though it may happen sooner. Once this determination is made, you can then file a claim against the airline for lost (rather than delayed) baggage, which typically allows for higher compensation.
8 maj 2024 · Contact Us. Last updated on May 8, 2024. Baggage Claim, Gates, Ticketing: Terminals A-West, A-East, B, C, F American Airlines Customer Service Desks: A-West terminal located by gate A17 (610) 362-1846.