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AAdvantage® customer service. Account service. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT) Outside the U.S. and Canada. Reservations and ticket changes. Award travel. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number.
If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. Request a refund. Check the status of a refund. If you bought your ticket from a travel agent or on another website, contact them for refund help.
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Send us an email . Contact American Call us. Contact Reservations Come see us . Ticket sales centers Flying on a partner airline? Find helpful information if your trip includes 1 or more flights with our partner airlines. British Airways
Wait and call when you're ready to rebook. (You'll be able to apply the value of your ticket and seats to a new trip.) Request a refund, or check the status of your request.
Ticket numbers contain 13 digits starting with ‘001’. Confirmation email (toward the bottom under “Receipts") Receipt from the Airport / Ticket Sales Center (at the bottom and middle of receipt) Credit card statement. Check refund status. If you have already submitted a refund request, you can look up the status of the refund here.
Request or check the status of your refund for tickets, fees and inflight purchases on American Airlines.
