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  1. Chat with us . Get quick answers to your travel questions 24 / 7 with Americans virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions. AAdvantage ® program FAQ Customer service FAQ Reservations and tickets FAQ

  2. Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.

  3. Contact American. Reservations and ticket changes. Manage your trip online and save time. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online:

  4. Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.

  5. American customer service How can we help? Reservations and tickets. Reservations and ticket changes Delayed or canceled flights ... Email us. Contact Customer Relations Call us . Reservations and ticket changes Come see us. Ticket sales centers ...

  6. Send us an email . Contact American Call us. Contact Reservations Come see us . Ticket sales centers Flying on a partner airline? Find helpful information if your trip includes 1 or more flights with our partner airlines. British Airways

  7. Service charge for booking through Reservations To cancel your trip, find your trip online or log in to your AAdvantage® account. Find your trip