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Change your flight. If you booked directly with Air New Zealand – on our website, the Air NZ app or through our Contact Centre, the best way to make changes to your flight is to manage it yourself online. When you sign in, we'll show you all the different changes you can make.
- Cancel Your Flight
Cancel Your Flight - Manage Bookings | Update, Change or...
- Manage Booking
Manage Booking - Manage Bookings | Update, Change or Cancel...
- Retrieve Your Booking
Retrieve Your Booking - Manage Bookings | Update, Change or...
- Select a Seat
Book flights with confidence and select your seat on Air New...
- Add Your Passport Details
Add Your Passport Details - Manage Bookings | Update, Change...
- Add Skycouch
Add Skycouch - Manage Bookings | Update, Change or Cancel...
- Fare Rules
¹ The fare rules are only applicable on flights operated by...
- Group Travel
No, groups must be at least 10 people to qualify for our...
- Cancel Your Flight
View, change or cancel your flight bookings from our manage bookings page. Domestic and international bookings can be changed online. Find out more information.
If you update your Airpoints and Koru name details, the process will all be automatic as your details will match. To update your Airpoints or Koru account name, please email us with: a copy of your ID showing your previous name (marriage certificate, birth certificate, driver licence)
Manage your Air New Zealand booking, including flight upgrades and rental car reservations.
Manage your Air New Zealand flight booking online by visiting the official website.
You can make many changes to your flight details online: View, change and cancel your bookings. Add an extra bag or two to your baggage allowance. Choose your seat. Order or change your special meal. Request a copy of your electronic ticket. All you need is your six character booking reference. (Air New Zealand reference numbers end in "H".)
It's easy to check which changes you can make. Just sign in to Manage Bookings, and we'll show all your available options. You have the option of changing your flight online or calling us. There will be additional service fees for changes made through our contact centre, while no service fee applies to changes made online.
