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Chat with us 24/7. The fastest way to get help from our customer care team is to use our live chat. Ask Oscar to connect you with one of our friendly team. Chat now. Still need help? Reach out to us. Contact now.
- Plan
Before you travel, discover our destinations, timetables and...
- Sign In
Chętnie wyświetlilibyśmy opis, ale witryna, którą oglądasz,...
- Book
Book flights from the UK to New Zealand, Los Angeles and...
- Airpoints
Airpoints™ is Air New Zealand’s loyalty programme, and our...
- Experience
On board. Whether you're flying with us long-haul,...
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We're here to help, 24/7, so please feel free to contact us...
- Plan
Chat with us 24/7. The fastest way to get help from our customer care team is to use our live chat. Ask Oscar to connect you with one of our friendly team. Chat now.
We're here to help, 24/7, so please feel free to contact us anytime. United Kingdom. Sales, reservations & enquiries. Freephone: 0800 028 4149 (customer) Tel: +64 9 357 3000 (International charges will apply) Calling from overseas. TTY assistance is available for deaf and hearing impaired via Text Relay on. 18001 0800 028 4149. Feedback.
Customer Relations. Tel: +64 (0)9 366 2929. Fax: +64 (0)9 256 3531. Hours: 9:00am - 5:00pm (NZ time), Monday to Friday. Feedback. Please use our online form to submit your feedback here. Postal address. Air New Zealand Customer Relations. Private Bag 92007.
Our english speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on 0064 9 357 3000 (International charges will apply). Local contact details: Calling from outside of Europe. Travel Agent website (Exclusive to Travel Agents only) www.airnewzealandtrade.com.
Freephone (within NZ): 0800 737 000. Phone: +64 (0)9 357 3000. Deaf or hearing impaired? Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services.
Change your flight. If you booked directly with Air New Zealand – on our website, the Air NZ app or through our Contact Centre, the best way to make changes to your flight is to manage it yourself online. When you sign in, we'll show you all the different changes you can make.
