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  1. Manage your booking details and more by entering your Booking Reference Number or PNR and last name as given in your travel itinerary. Refer to booking details.

  2. You can use our web check-in facility up to two hours before departure for international flights and an hour for domestic trips. If you travel within India, you will be issued a printable boarding card, while our international guests will receive a confirmation slip.

  3. You can find this information on your booking confirmation or e-ticket. Click on the ‘Submit’ button to retrieve your booking. Checking in: Follow the step-by-step on-screen instructions to complete the check-in process.

  4. Getting there: Head to our self-service re-accommodation page. Alternatively, you can click on the link with re-accomodation options sent to your registered email ID. Enter your details: Enter your Booking Reference (PNR) and last name as per your original reservation.

  5. Recover your Air India booking by entering your booking reference number or PNR and last name on the webpage.

  6. If you have not received a booking confirmation from Air India after making a reservation, please follow these steps: Check spam/junk folder: Sometimes, the booking confirmation ends up in your email spam or junk folder. Please make sure you check those as well.

  7. Search your booking to check-in/reprint your boarding pass for free. For Air India Express flights, you can web check-in from 14 days to 1 hour before the scheduled time of departure.

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