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How to contact us online or by phone. You can reach us on social media or by phone. In addition, you can fill out an online form to create a service ticket and report a problem. Due to a high volume of inquiries, we do not maintain an email address.
Please address all enquiries to: CANADA POST CUSTOMER SERVICE PO BOX 90022 2701 RIVERSIDE DRIVE OTTAWA ON K1V 1J8
Contact Canada Post customer service before appealing to the ombudsman. You will need to provide the ombudsman with a closed service ticket number referencing your complaint.
How to contact us online or by phone. You can reach us on social media or by phone. In addition, you can fill out an online form to create a service ticket and report a problem.
Use Mail Forwarding when you move or temporarily relocate to a new address. You can forward your personal or business mail from your Canadian address to anywhere in the world. Rest assured you’re not missing infrequent mailings such as tax slips, licenses or health card renewals.
23 maj 2019 · You can make a permanent address change, which will forward your mail for up to 12 months, or a temporary address change if you're going on an extended vacation or wintering down south. The tool also allows you to select whether to have businesses informed of the address change.
If you're experiencing misdelivered mail, here's what you can do: If the mail reaches your address but bears the wrong recipient's name, simply mark it as 'Moved' or 'Unknown' and drop it in a mailbox. Please note that if you provide a forwarding address, extra postage is required.
