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  1. You'll need to get your appointment rescheduled to an in-person or phone appointment. Test your video connection by calling Mayo Clinic Customer Assistance at 1-877-858-0398 and select option 4. Staff are available weekdays from 7 a.m.-7 p.m. CT.

  2. To do that, Call Mayo Clinic Customer Assistance at 877.858.0398 between 7 a.m. and 7 p.m. CT Monday through Friday. Have the device you’re going to use for the appointment turned on and available. Make sure you have access to your email account.

  3. You may contact Mayo Clinic Customer Assistance at 1-877-858-0398, and select option 4. Staff are available weekdays from 7 a.m.—7 p.m. CT. Read frequently asked questions about video appointments to help you plan for your virtual appointment.

  4. 15 kwi 2024 · You can make an appointment without a referral from your provider — call the appointment number at your preferred location. If you're a provider, you can refer patients to Neurology online, by phone or by fax .

  5. Call during local business hours to speak with an appointment coordinator. Because hold times vary, you can also use our online request above to tell us when to call you. If this is an emergency, call 911 or your local emergency services.

  6. 31 mar 2020 · If you have any questions about Patient Online Services, the Mayo Clinic App or how to connect to your video appointment, call Mayo Clinic Customer Assistance at 1-877-858-0398 weekdays from 7 a.m. to 7 p.m. Select option No. 4 from the menu to connect with a Mayo Clinic representative.

  7. connect.mayoclinic.org › discussion › does-mayo-clinic-do-online-telehealthDoes Mayo Clinic Do Virtual Consultations?

    7 wrz 2022 · Video and phone visits can be great options for appointments before, after or in place of face-to-face care. Appointment coordinators will recommend a virtual visit if it best fits your individual needs.