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Priceline is a bait and switch based travel, app with supposedly great customer service that's horrible. I used the app for a car and hotel, searched for hotels with "Free Parking", got a VIP "special deal" offer during a last minute travel snafu.
Calling us at 1 (866) 381-3981. Please note, messaging service is only available for Hot Rate Hotel & Car only. For Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.
Do you agree with Priceline's TrustScore? Voice your opinion today and hear what 92,186 customers have already said.
I reviewed my reservation and discovered that the agent entered the reservation for Rochester New York. I called customer service to explain what happened. They said they could not issue a refund.
Do you agree with Priceline's TrustScore? Voice your opinion today and hear what 92,182 customers have already said.
For Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015. Top Questions Can I cancel or make changes to my hotel reservation?
Call. Speak to a Customer Care representative. at 1-877-477-5807. If you're calling from outside the US or Canada, click here.
