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Update your address, mobile number, and email. Set up or reset ATM or Cash Advance PIN. Instantly lock and unlock your credit card. Manage Finances. Get cash from your Citi credit card. Convert a portion of your Citi credit card purchases or statement balance into fixed monthly installments.
- Citi Simplicity+ Card - No Annual Fee Credit Card | Citi Philippines
For any concerns, you may call us at (632) 8995-9999 or send...
- Citi Simplicity+ Card - No Annual Fee Credit Card | Citi Philippines
If you have a Citibank Online account, you can update your number right away there. For Citibank app, if you have the Citi Mobile Token, you can change your number without the SMS OTP. If they asked you to send an email, you can call them again or use live chat to check why it hasn’t been updated yet.
Citibank Philippines provides the Citi Mobile App which is quicker & easier to use. View your balances, transactions, statements and available credit limit right under your personalized card images. Find here the information about the Frequently Asked Questions on Citi Mobile App.
So my old sim which I am using for my citi mobile otp got deactivated because I haven't loaded it since last year. Tried contacting the hotline but I need OTP to continue with the call. Is there any way I could reset or update my phone number without contacting the hotline?
For any concerns, you may call us at (632) 8995-9999 or send us a message through www.citibank.com.ph. Citibank, N.A. Philippine Branch is regulated by Bangko Sentral ng Pilipinas with contact details at https://www.bsp.gov.ph.
The courier service (ITC Manila) that was assigned to deliver my renewed credit card (which will be expiring in a few months) didn't show up. Their last status based on their tracking number was "MOVED OUT".
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