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  1. Please have your Telephone PIN (TPIN) ready to pay your Credit Card/ Ready Credit bills: Call our 24-hour self-service hotline at +65 6225 5225; Enter your NRIC, 16 (Mastercard & VISA) or 15 (AMEX card member) digit card number or 10 digit customer number; Select option 2 from the Main Menu

  2. : Get in touch with Citibank Singapore for any banking queries or information by submitting the online application form given below and Citibank will get back you quickly.

  3. If you need to get in touch with Citibank customer service in Singapore, there are several ways to do so. You can call the Citibank hotline at (65) 6225 5225, which is available 24 hours a day, seven days a week. You can also visit a Citibank branch in person, or send an email to the customer service team.

  4. Whenever you make a successful payment through your credit card, you will receive Citi Alerts in the form of SMS or Email notifications on your registered mobile number and email address. Additionally, you can also track your payments anytime and anywhere using the Citi Mobile ® App.

  5. Citi PremierMiles Card is a travel credit card that converts your credit card spend into miles. Access airport lounges worldwide with this miles credit card. Learn more.

  6. How to update Personal details and Mailing address. Important note: Citi Mobile® Token or Online Security Device is required for your mailing address update via Citibank Online.

  7. Phone Trading Hotline: +65 6333 3223. Our hotline is opened on weekdays (excluding Singapore public holidays) from 8:30am to 5:00am (Singapore time). If you are interested in Citibank Brokerage, please click here to send us a message. Other information : Forgot your PIN? Please call us at +65 6224 5757 +65 6224 5757 to have a new PIN issued to you.