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  1. Call 1800 722 879 or email dms.au@citi.com. 9am - 9pm, Mon - Fri AEST, (Excluding Public Holidays) PO Box 3453, Sydney 2001. You can also find out more information here.

  2. How to register for Citi Online. Use Citi Online to manage all your accounts, make payments and transfers, redeem Citi reward Points and more. To register for your Citi Online account, follow the steps below: Visit the Citi Online registration page.

  3. On the home screen, click 'Activate your new card' under the 'Cards' section. Follow the prompts to activate your card. You will need your CVV number to activate. If you don't have a Citi Online account. You'll need to register and create a Citi Online account to activate your card this way.

  4. To safeguard your personal data, please send your account-related requests through our Secure Mailbox via Citi Online. By submitting this form, you consent to us collecting, storing and disclosing your personal information.

  5. How to register. Access Citi Online in just a few simple steps. View Demo. Download the Citi Mobile® App and click 'Register' on the home page. Enter the following details for: Credit Card. Credit card number (16 digits) CVV number. Date of birth. Debit Card. Debit card number (16 digits) CVV Number. Date of birth. No physical card.

  6. Simply scan the QR code on the card or download the Citi Mobile ® App and follow the instructions to activate your card now. Activate your card now, to access your card benefits. For other ways to activate your card: Visit citibank.com.au/activate-card/

  7. Customer Service (Australia): 1800 629 644 Customer Service (Outside Australia): + 61 2 8225 0210. Email customerservice.commcards@citi.com CitiManager® link: www.citimanager.com/login.