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Immediately filled in the online forms for missing bags. Bags took 7 days to be returned. Tried several times to make contact with BA but telephone numbers automated. Their website is rubbish and their customer service is non existent as it is impossible to talk to a human being to get any info.
Some customers have passed on their number and have then received a WhatsApp message quite often showing a BA logo, and a Kenyan telephone number (+254). They are then asked to download an app so they can receive a payment.
Looks sus. If you’re concerned phone British airways. If you booked a flight with them then why wouldn’t they refund to the card you used? Get in touch with BA to confirm. Do not call any number in this email. Phone the number on BA’s website.
5 cze 2024 · BBB Scam Tracker has received multiple reports of scammers creating fake airline ticket booking sites or customer service numbers to charge travelers for rescheduling fake flights.
Tried several times to make contact with BA but telephone numbers automated. Their website is rubbish and their customer service is non existent as it is impossible to talk to a human being to get any info.
I raised a complaint and have now been told it wasn’t a complaint because they failed to give me a proper number. My advice is to book a holiday through a different company and fly with virgin. Customer services at its very worst, they have large organisational changes that clearly aren’t being managed well.
A number of British Airways customers have emailed MoneySavingExpert.com after receiving bogus emails advertising a new sustainability investment offered by the airline and managed by investment bank Credit Suisse. But you should ignore the email as it's a scam - here's all you need to know.
