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Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free.
- Find Your Trip
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- Find Your Trip
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
You can pay with cash or check at some airport ticket counters or travel centers. Airport information
Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Outside the U.S. and Canada. Reservations and ticket changes. Ticket sales centers. You may also like... Contact AAdvantage for help with award travel or your account.
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
Acceptable Forms of Payment: VISA, MasterCard, American Express, Discover and cash. NO checks. Cashless transactions are highly encouraged to minimize contact. There are no refunds and no exchanges on any ticket purchased for an American Airlines Center concert, game or event.
Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account
