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Chat with us . Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions. AAdvantage ® program FAQ Customer service FAQ Reservations and tickets FAQ
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Odprawa online w American Airlines rozpoczyna się na 24 godziny przed planowanym czasem odlotu. Ostatni pasażerowi mogą odprawić się przez Internet jeszcze 90 minut przed wejściem do samolotu. Cały proces odbywa się na stronie internetowej przewoźnika.
Na lotniskach w USA stanowiska są zazwyczaj otwarte przez cały dzień. Odprawa online rozpoczyna się 24 godziny i kończy 2 godziny przed odlotem. Z wydrukowaną kartą pokładową przechodzisz bezpośrednio do kontroli bezpieczeństwa na lotnisku. Jeśli masz bagaż, możesz wcześniej skorzystać z punktu odbioru bagażu.
Contact Customer Relations with compliments, concerns and questions about your past travel. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form The information we’ll need:
If you bought your American Airlines ticket directly from us, you can request a refund online. We'll process your refund back to the original credit card within 7 days (it should appear on your statement in 1-2 billing cycles). For cash and check purchases, we’ll process your refund within 20 days after receiving a complete refund request.
Find your trip. Use a kiosk. Scan your boarding pass or enter your confirmation code to see your updated trip details. From there you can also switch your flight and print your new boarding passes. Please read our conditions of carriage for more information about delays, cancellations and diversions. Conditions of carriage. Back to top.