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When you book a trip on American, you’ll receive a unique 6-digit confirmation code made up of letters. It's also known as a record locator. Example confirmation code: JCQNHD. You can find your confirmation code on your confirmation email or boarding pass.
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If you don't know your confirmation code or ticket number, check the email we sent you when you booked your trip, your cancellation email or your credit card statement. Keep in mind that there are separate ticket numbers for add-ons like seats, upgrades and bags.
Confirmation code . Your confirmation code, is a 6-letter code included on your boarding pass and confirmation email. Ticket number . Check your email for your 13-digit Trip Credit or ticket number that begins with '00115' or '0012'.
Important information regarding American Airlines (IATA code AA) at Mexico City Airport (MEX): Terminal, Contact, Check-in.
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Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account
