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  1. We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone.

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      Help & Contact - Your Miles & More Service Team is there for...

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  2. How do I contact the Miles & More customer service team? The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team.

  3. Learn important information for your day of travel. At the airport. Chat with us live or get 24/7 answers to your questions. American Customer Service. Send us your comment, question or suggestion, or make a request. We'll be in touch as soon as we can. ( Required)

  4. What happens with my health information? American Airlines manages employee and retiree health benefits. To assist, American Airlines has business relationships with third-party vendors, for example, BCBS, UHC, and WebMD Health Services.

  5. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form The information we’ll need: Your contact information, mailing address and email address ; Your confirmation code or ticket number

  6. Get quick answers to your travel questions 24 / 7 with Americans virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions

  7. Call 833-721-2322 for our Employee Assistance Program or visit the EAP website (if prompted, username and password are both: American). Onsite consultations and referrals On-site EAP counselors are available at our airport hubs and on the Robert L. Crandall Campus.