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You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Summary of all help articles. Our customer service team will be happy to help you with any other requests you may have. You can find the different ways to contact us here.
Send us an email . Contact American Call us. Contact Reservations Come see us . Ticket sales centers Flying on a partner airline? Find helpful information if your trip includes 1 or more flights with our partner airlines. British Airways
The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination.
Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)
Get in touch. Most common requests. Rebookings, cancellations, and refunds. New booking and check-in. Flight canceled or postponed. Miles & More. Baggage and personal items. Receipts, feedback, and complaints. Check booking and add services. Covid-19. Your request isn’t listed here? Frequently Asked Questions.
When contacting us via mail, you can use the following address, and it's important to include the information listed below: Lufthansa Customer Relations. 1400 RXR Plaza, West Tower. Uniondale, NY 11556. Flight number and dates of travel.
