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  1. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team.

  2. We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone.

  3. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)

  4. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account.

  5. Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.

  6. Direct. Your new Help Center. Find the best way to reach us with any request. Get in touch. Most common requests. Rebookings, cancellations, and refunds. New booking and check-in. Flight canceled or postponed. Miles & More. Baggage and personal items. Receipts, feedback, and complaints. Check booking and add services. Covid-19.

  7. Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail. Contact us if you have compliments, concerns or questions about your travel.