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The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Our customer service team will be happy to help you with any other requests you may have.
Did you know? You can easily resolve some of your queries yourself. Miles & More Self Services. This information has helped many of our members. All help articles. Help & Contact - Your Miles & More Service Team is there for you.
Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)
Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.
Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.
Miles & More. Baggage and personal items. Receipts, feedback, and complaints. Check booking and add services. Covid-19. Your request isn’t listed here? Frequently Asked Questions. What can I do if my baggage hasn’t arrived? How do I rebook if my flight is canceled or postponed? What can I do if I’m affected by flight disruption?
