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The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Our customer service team will be happy to help you with any other requests you may have.
- Login with User ID
The Miles & More customer service team can be contacted in a...
- Login with User ID
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
Contact AAdvantage for help with award travel or your account.
Do you have any more queries about Miles & More Selections or were we unable to answer your question? We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone.
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
With Miles & More, you can earn Points (Points, Qualifying Points, and HON Circle Points) on every one of your Lufthansa flights, and these will help you achieve frequent flyer status. As a result, you will soon be able to enjoy privileges that will make flying even pleasanter.
Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.