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  1. Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.

  2. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  3. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail. Contact us if you have compliments, concerns or questions about your travel.

  4. Email AAdvantage promotions, vacation picks and flight deals. In addition to any email subscriptions, you’ll receive transactional emails like flight alerts, check-in reminders and account updates.

  5. Vieles, weswegen Sie uns anrufen, können Sie online oder in der American Airlines App erledigen. Es ist einfach und bequem – suchen Sie einfach Ihre Reise mit Hilfe Ihres 6-stelligen Buchungscodes oder melden Sie sich in Ihrem AAdvantage ® Konto an.

  6. Send us your comment, question or suggestion, or make a request. We'll be in touch as soon as we can.

  7. Contact American. Receipts and refunds. FAQs. Agency reference. Cargo, Opens another site in a new window that may not meet accessibility guidelines. Bag and optional fees. Customer service and contingency plans. Conditions of carriage. About American. About us. We're hiring! Join our team, Opens another site in a new window that may not meet ...