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  1. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.

  2. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form The information we’ll need: Your contact information, mailing address and email address ; Your confirmation code or ticket number

  3. Melden Sie sich bei Ihrem Konto an. Benötigen Sie Ihre AAdvantage ® Nummer? Passwort erstellen oder zurücksetzen. Produkte und Programme. Mietwagen und Hotels. Admirals Club ®. Fundsachen. Hilfe mit aa.com. Besondere Betreuung. Brauchen Sie noch Hilfe? Lesen Sie die häufig gestellten Fragen.

  4. Phishing kann über betrügerische Telefonanrufe, E-Mails, Faxsendungen, Verträge oder Postsendungen erfolgen. Hinter der Kontaktaufnahme steckt die Absicht, personenbezogene Daten oder Kontodaten zu sammeln (Benutzernamen, Kennwörter, E-Mail-Adressen, Kreditkarten- und Sozialversicherungsnummern).

  5. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form The information we’ll need: Your contact information, mailing address and email address ; Your confirmation code or ticket number

  6. If you bought your American Airlines ticket directly from us, you can request a refund online. We'll process your refund back to the original credit card within 7 days (it should appear on your statement in 1-2 billing cycles).

  7. Where do I reset my account password? Need a password? Share with us. Email us. Contact Customer Relations. Call us. Reservations and ticket changes. Come see us. Ticket sales centers. Products and programs. Payment options.