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  1. Get quick answers to your travel questions 24 / 7 with Americans virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions

  2. Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.

  3. On the Website. Visit the official website of American Airlines. Scroll to the homepage bottom. Click the “Contact American” link under the “Help” section. A new page opens. Click the chat icon at the bottom right of the page. A chat window opens. Select from the options displayed or type a message.

  4. Email AAdvantage promotions, vacation picks and flight deals. In addition to any email subscriptions, you’ll receive transactional emails like flight alerts, check-in reminders and account updates.

  5. Vieles, weswegen Sie uns anrufen, können Sie online oder in der American Airlines App erledigen. Es ist einfach und bequem – suchen Sie einfach Ihre Reise mit Hilfe Ihres 6-stelligen Buchungscodes oder melden Sie sich in Ihrem AAdvantage ® Konto an.

  6. Award travel. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Outside the U.S. and Canada. Reservations and ticket changes. Ticket sales centers. You may also like... Contact AAdvantage for help with award travel or your account.

  7. Meilen sammeln Sie bei unseren 40 Airline-Partnern, indem Sie bei der Flugbuchung Ihre Servicekartennummer angeben. Alternativ können Sie auch die Servicekarte beim Check-in vorlegen.

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