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  1. Cargo and Priority Parcel Service. 800-227-4622 English 800-344-4320 Spanish 817-786-4291 International Cargo.reservations@aa.com

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      From freight to parcel to your beloved pets, we offer...

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      © 2024 American Airlines, Inc. American Airlines, Inc. All...

  2. Questions? No worries. Our customer service agents are available to assist. Give us a call. Toll-free from U.S. and Canada. 1-800-227-4622. International. 1-817-355-6706. Send us an email. cargo.reservations@aa.com.

  3. 81-3-4550-2172. Live Animals Desk. We're accepting checked pets only at this location (no cargo pets from Japan). To make a reservation, call 03-4333-7675 (this includes both AA/JL operated flights. Different terms and conditions apply).

  4. Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.

  5. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  6. Simply email aacargo.helpdesk@aa.com with your business needs, and our team will respond shortly with more information. Email us about charter flights »

  7. With new search tools, 24/7 rate access and an intuitive booking process, it's never been easier to move your shipments with American Airlines Cargo. It's about time for you to enjoy our best-in-class service with a best-in-class online experience.