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  1. Find your trip or travel credit. When you book a trip on American, you’ll receive a unique 6-digit confirmation code made up of letters. It's also known as a record locator. Example confirmation code: JCQNHD. You can find your confirmation code on your confirmation email or boarding pass.

  2. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: View your trip details. Choose your seats.

  3. Find your trip on aa.com to check in online, change or cancel your reservation, add special requests, and redeem Trip or Flight Credit.

  4. To find your ticket number, check the email we sent you when you booked your trip, your cancellation email, or your credit card statement. Your ticket number is a unique 13-digit number that identifies your reservation. The first 3 digits of your ticket number are the airline code, which is always ‘001’ for American Airlines.

  5. Your confirmation code is a 6-letter code included on your boarding pass and confirmation email.

  6. Flight schedules and notifications; Find the latest travel requirements , Opens another site in a new window that may not meet accessibility guidelines.

  7. Use your confirmation code to manage your trip, check in for your flight, get your boarding pass and check bags or when making changes to your flight. If you’re an AAdvantage member, log in to view and manage your upcoming trip and use your saved information.