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  1. Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions

  2. I highly recommend creating an account with AA and using the chat function on the app to make any changes. The hours for chat function with an agent is Tue-Sat 6AM-12AM, Mon 6AM-8:30PM Central time.

  3. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  4. Learn how to change your American Airlines trip online and find answers to commonly asked questions about reservations and tickets.

  5. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  6. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  7. 6 mar 2024 · How to contact airline customer service. Next, let's review each major U.S. carrier and how to reach a phone agent quickly. Bookmark this page, as it's an easy one-stop shop for customer service numbers. American Airlines. Best approach: Live chat with AA online or via mobile app

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