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  1. Verify the card bearer’s TRICARE eligibility online at www.tricare-west.com or by calling the Health Net Federal Services, LLC (HNFS) interactive voice response (IVR) system at 1-844-866-WEST (1-844-866-9378) .

  2. Contact Us. For verification of Coverage/Benefits and Claim Status request, Providers Call: 1-877-838-7830. Hours of Operation: Monday - Friday, 7:30 AM to 6 PM Central Time. Mailing Address: PO Box 12750, Pensacola, FL 32591-2750. Provider Portal.

  3. www.multiplan.us › healthcare-providers › provider-portal-infoProvider Portal Info < MultiPlan

    Bookmark it today at https://provider.multiplan.com/provider. Choose “Click here if you do not have an account” for self-registration options. For more information or assistance specific to our portal, please call MultiPlan Customer Service at 1-877-460-0352. For non-portal inquiries, please call 1-800-950-7040 .

  4. Telephone. Providers have the option to submit individual EVS requests by telephone. The number to call is 800-766-5387

  5. Eligibility Verification Look Up. Policy will be ten digits and start with HN. Example: HN01234567, HN11234567, HN91234567.

  6. For out-of-state Blue Cross and Blue Shield members, call the BlueCard® Eligibility Line at 800-676-BLUE (2583) for eligibility and benefit verifications. Learn more about BlueCard. For Federal Employee Program ® (FEP) members, eligibility and benefits can be obtained by calling 800-972-8382.

  7. Providers must verify patient eligibility online (log in to the Secure Portal), through the self-service tools at 1-844-866-WEST (1-844-866-9378), or via electronic data interchange (EDI).