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We're committed to keeping you safe from cybercriminals who pretend to be Air New Zealand. Check the latest scams & report fake messages.
Do you agree with Air New Zealand's TrustScore? Voice your opinion today and hear what 27 customers have already said.
My experience with Air NZ was phenomenal. I had a paperwork issue overseas and their entire team was outstanding. I called their call centre late at night. The relief when I heard an experienced compassionate Maori male voice on the end of the phone was palpable.
20 paź 2021 · One Air New Zealand customer who received a scam email said it all seemed "very legitimate". The woman said she clicked on the link to put in her details and was even sent a security code.
21 paź 2021 · If you've recently received an email from Air New Zealand informing you of a credit of over $300, unfortunately it's not true. It's an email scam that's been appearing in inboxes across the...
We are aware of a scam message being circulated asking you to take part in a survey to win flight tickets. This message is not from Air New Zealand and we advise anyone who receives this, not to engage.
I recently had an extremely disappointing experience with Air New Zealand. Despite purchasing a seat for a $15-hour flight, my seat was given away without explanation. When I requested a refund, the process was unnecessarily complicated and cumbersome.
