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This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from and within Canada, including connecting flights. The airline operating the affected flight is responsible for meeting obligations to the passenger.
22 cze 2022 · Until now, the Air Passenger Protection Regulations required refunds to be provided for flight disruptions within the control of airlines. The new requirements will require airlines to provide passengers with either a refund or rebooking, at the passenger's choice, when there is a flight cancellation, or a lengthy delay, due to a situation ...
8 lip 2023 · Air Canada, WestJet launch legal battles to overturn orders to compensate passengers for cancelled flights. When a flight is delayed for more than three hours, the airline has to rebook...
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Find out what to do in case of flight disruptions, delays, or cancelations, for flights operated by Air Canada, Air Canada Rouge, or Air Canada Express.
8 wrz 2022 · As of Sept. 8, airlines are now obligated to provide passengers with refunds for flights cancelled or delayed due to reasons outside the airlines’ control. The new federal requirements...
7 lip 2022 · On June 22, the Canadian Transportation Agency (CTA) announced new regulations requiring airlines to provide additional refund requirements to customers who have flights delayed by over three hours or more; the changes come into effect on Sept. 8.
