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  1. There are two ways to contact our support team, depending on whether you have an account with us. If you already have an account, simply login and use the "Help" button to start a conversation. If you don't have an account or can't login, you can still reach us by selecting the chat bubble icon in the bottom right of help.openai.com.

    • What is ChatGPT

      ChatGPT is fine-tuned from GPT-3.5, a language model trained...

  2. If you are experiencing billing issues such as an unexpected charge, difficulty upgrading to ChatGPT Plus, or have questions about your OpenAI invoice, please send us a message via our chat widget in the bottom right of your screen and select the "Billing" option.

  3. How can I set up billing for my account? Setting up billing for ChatGPT Plus, ChatGPT Team, and the API. How do I update my account's billing information (e.g. VAT ID)?

  4. 19 mar 2023 · If you have an issue with your account, payments, billing, or the like, please contact our support team at: https://help.openai.com. This site is a developer community site and not monitored for customer account or billing issues.

  5. 9 kwi 2024 · To contact OpenAIs contracted support, in your API account at platform.openai.com, select help, and a help widget will come up with an area for messages, where you first must navigate a phone tree. You must be very clear that you need account services for payments from staff able to look at your account and accept payments, and not simply ...

  6. 1 cze 2024 · I have a problem updating the billing information (credit card details) of my account. Is there an actual agent I can talk to about this issue? The Help Centre is not responding.

  7. Contact our sales team. We’re happy to answer questions and get you acquainted with OpenAI, including connecting you with helpful resources, exploring use cases for your team, and discussing packaging options. Have a small team? Get started with ChatGPT Team. Contact. First name * Last name * Business email * Phone number. Company name *

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